Ophthalmic Care Assistant

3 days ago


Fakenham, Norfolk, United Kingdom ACES Full time
Our Mission">

At ACES, our mission is to ensure all patients are given a choice when it comes to their eye care, obtaining access to us allows patients to have treatment quicker and live their lives to the fullest immediately.

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We strive to reduce waiting times for patients with eye conditions, delivering exceptional care without the requirement for a hospital stay.

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Our main objectives are to:

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  • ">
  • Reduce waiting times for patients with eye conditions">
  • Deliver exceptional care without the requirement for a hospital stay">
  • Have a positive impact on patients' lives">
  • Provide care closer to home for the patient in line with DoH guidelines">
  • Reduce overall waiting times in the health economy">
  • Create additional capacity in secondary care">
  • Aim to provide a fast and efficient patient-focused pathway in collaboration with patient representatives and primary care professionals">
  • Use new technologies and the latest equipment, maintain the highest levels of care at the cutting edge of ophthalmology">
">Key Responsibilities">

The successful candidate will be responsible for:

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  • ">
  • Pre-operative testing; conducting tests prior to examination and treatment, and assisting during the consent appointment process">
  • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow-up appointments">
  • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries">
  • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant, taking notes for the surgeon, instilling eye drops">
  • Undertaking the role of HCA in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments">
  • Actively participating in the end of treatment day activities; updating patient files, filing, compiling 'end of day' reports for head office, cleaning the department, stock and lens ordering">
  • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management">
">Essential Skills and Qualifications">

To succeed in this role, you will require:

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  • ">
  • Previous experience within an optical or healthcare environment">
  • Exceptional communication and presentation skills">
  • Ability to absorb and convey highly technical information">
  • Adaptable with a flexible approach to work">
  • Excellent time management skills and ability to prioritise tasks">
  • A confident and professional individual with fantastic organisational skills">
  • Demonstrate confidentiality, integrity, and discretion">
  • A valid UK driving licence and own car is essential">
  • Flexibility to travel to Thetford clinic when required">
">Career Opportunities">

We offer a range of career opportunities, from entry-level positions to senior roles, allowing you to develop your skills and advance your career within our organisation.

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Our commitment to employee development includes:

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  • ">
  • Ongoing training and development opportunities">
  • Regular performance reviews and feedback">
  • Opportunities for career advancement and progression">
">

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

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ACES is an equal opportunities employer.



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