Retail Store Leader

1 month ago


Widnes, Halton, United Kingdom Barnardo's Full time

Overview


Barnardo's, a leading children's charity, is seeking a skilled Retail Store Leader to manage the day-to-day operations of our Widnes store. This role offers an exciting opportunity to join a dynamic team and contribute to raising vital funds for the charity.



About the Role

  • The successful candidate will be responsible for managing a team of colleagues to achieve sales and profit targets, ensuring excellent customer service, and maintaining high standards of store presentation.
  • This is a full-time, permanent position, requiring weekend, evening, and bank holiday working, with the flexibility to work on a rota basis.
  • The salary for this role is estimated at around £25,000 - £30,000 per annum, depending on experience, plus benefits such as 26 days annual leave, sick pay, and a Group Personal Pension scheme.


Key Responsibilities

  • Lead a team of colleagues to achieve sales and profit targets, ensuring excellent customer service, and maintaining high standards of store presentation.
  • Implement promotions in the store as directed by Head Office or your Area Business Manager.
  • Maintain a high standard of presentation, both in the windows and the interior of the store.
  • Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
  • Provide training, development, work reviews, and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
  • Actively recruit the correct/specified number of volunteers to deliver the store's objectives and KPIs.
  • Ensure all financial, cash handling, and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
  • Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
  • Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.


Benefits

  • 26 days annual leave plus bank holidays, increasing after 5 years service.
  • The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
  • A host of family-friendly leave options including company Maternity, Paternity, and Adoption pay; together with all family additional leave options.
  • Service-related sick pay from day 1.
  • Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's.
  • Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
  • Cycle2work scheme.
  • Interest-free season ticket loans.
  • Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and much more via our Benefit Portal.
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.
  • Free access to round-the-clock employee assistance program for advice and support.


Requirements

  • Basic criminal records check required.
  • Ability to work on a rota basis, including weekends, evenings, and bank holidays.


Please note that this job description is not exhaustive, and you may be required to undertake other duties as necessary.


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