Professional Legal Advisor and Team Lead
19 hours ago
The Portfolio Group is seeking a highly skilled Legal Advisory Manager to oversee our client's Legal Advisory team of 12.
We are based in Manchester City and require a full-time, on-site presence for this management role. As a key member of our team, you will play a pivotal part in ensuring the delivery of legally sound advice, assistance, and information across various legal areas while maintaining exceptional service levels.
This position demands high professional standards, with a focus on telephone-based services, adherence to Key Performance Indicators (KPIs), and Service Level Agreements (SLAs). You will be responsible for providing continuous support to Legal Advisors, ensuring they have the necessary resources to excel in their roles.
Your key responsibilities will include:
- Delivering real-time feedback, coaching, and quality assessments to promote individual growth and development.
- Assisting in the investigation of complaints, working closely with clients and the wider management team to address service issues.
- Identifying areas for professional development, encouraging research and self-learning to keep the team at the forefront of the legal field.
- Conducting regular performance reviews and one-on-one meetings, supported by the departmental Lead.
To succeed in this role, you will need:
- A Law Degree, Legal Practice Certificate, or equivalent qualification.
- Expertise in reviewing legal documents, business agreements, and conducting commercial legal research.
- Exceptional ability to engage with clients, colleagues, and senior management through various communication channels.
Earn up to £65,000 per year, depending on experience, as you lead our team and drive excellence in legal advisory services. This salary is estimated based on industry standards and your expertise.
Join The Portfolio Group and contribute to delivering outstanding legal solutions that make a difference in people's lives.
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