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Store Manager

2 months ago

Chelmsford, Essex, United Kingdom Pets Corner UK Full time

Pets Corner UK is seeking a highly motivated and customer-focused Store Manager to join our team. As a Store Manager, you will be responsible for delivering exceptional customer service, assessing customer needs, and recommending our products and services.

The ideal candidate will have a genuine interest in our vision, products, and values. They will possess strong team focus, leadership, and management qualities, as well as excellent communication skills. A passion for customer service and a desire to build strong relationships with our customers and their pets is essential.

We offer a comprehensive training and development plan, including our Pets Corner curriculum, which contains over 900 different training documents and dedicated Academy classroom sessions. Our bonus scheme, holiday entitlement, and salary exchange pension scheme are also attractive benefits.

As a Store Manager with Pets Corner UK, you will have the opportunity to work in a family-run business where you are a name, not a number. We identify and support individuals who are keen to progress and provide them with the necessary training and experience to do so.

Key responsibilities of the Store Manager role include:

  • Delivering exceptional customer service and going the extra mile for every customer
  • Assessing customers' needs, recommending Pets Corner products and services
  • Responsible for the sales performance of the store, identifying any improvements needed and implementing
  • Leading by example by demonstrating a hands-on approach to motivate, train, and develop your team
  • Maintaining our high standards and ensuring products are fully stocked, well presented, and clean with a good shelf life
  • Keeping up to date with pricing, promotions, and merchandising
  • Key holding responsibilities, opening, and closing of the store
  • Maintaining accurate inventory by checking deliveries, undertaking stocktakes, and investigating any stock losses

Benefits of becoming a Store Manager with Pets Corner UK include:

  • The most extensive training and development plan in the industry
  • Bonus scheme for all members of our teams
  • Holiday entitlement of up to 28 days
  • Salary Exchange Pension Scheme
  • Staff discount of 35% on accessories, 25% on food, 20% in Dogwood Grooming Salons
  • Tools, articles, and support to help manage mental, physical, and emotional wellbeing