Retail Store Manager

4 weeks ago


Chelmsford, Essex, United Kingdom PDA Search & Selection Full time
Retail Store Manager

PDA Search & Selection is seeking a highly skilled Retail Store Manager to join their team. As a key member of the management team, you will be responsible for maximising business profitability of your store by optimising sales opportunities while working within planned costs.

Key Responsibilities
  • Monitor store performance daily, weekly, and monthly, providing reports and updates to area managers to improve.
  • Utilise KPI's to enhance store performance and sales.
  • Review margins and sales per square foot to ensure maximum profit.
  • Ensure staff are consistently aware of sales targets and exceeding expectations.
  • Maintain costs in line with budget, proactively planning to maximise available budget.
Customer Service
  • Demonstrate good customer awareness and interaction at all times, setting the standard for your store.
  • Ensure optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment, and commercial product handling.
  • Ensure rotas are completed, with enough staff on each shift, within budget.
Staff Management
  • Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store.
  • Monitor staff performance, behaviour, and appearance on an ongoing basis.
  • Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
  • Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/shopping environment.
Requirements
  • Previous experience as a retail supervisor/manager, preferably within fashion but would also consider other disciplines such as hospitality, business, etc.
  • Experience with managing budgets, increasing sales, and dealing with profitability.
  • Ensuring KPI's are hit and sales targets are exceeded.
  • Flexible to work weekends and longer shifts when required.
  • Happy to be contracted 39 hours per week, with shift flexibility.
  • Previous experience with recruiting, onboarding, training, and developing staff.

If you have the skills and experience required for this role, we would like to hear from you.



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