Sales and Customer Experience Expert

2 weeks ago


Elgin, Moray, United Kingdom Arnold Clark. Full time
About the Job

As a Customer Service Executive, you will be an integral part of our team at Arnold Clark in Elgin. Your primary responsibility will be to provide an outstanding customer experience by offering expert advice on our vehicles and manufacturers.

Key Responsibilities:

  1. Conduct showroom tours and answer customer queries.
  2. Assist with sales processes and ensure seamless customer journeys.
  3. Develop and maintain knowledge of our products and services.
  4. Work collaboratively with colleagues to achieve sales targets.
  5. Provide feedback and suggestions for improving customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Full UK driving licence.
  • Basic understanding of vehicle specifications and features.

What We Offer:

  • A competitive salary of £28,000 - £32,000 per annum.
  • Opportunities for career progression and professional development.
  • A comprehensive benefits package including private healthcare and pension scheme.


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