Finance and Policy Advisor
2 days ago
We are seeking a highly skilled Finance and Policy Advisor to join our team at Metro Bank Plc.
As a Finance and Policy Advisor, you will be responsible for providing excellent customer service and support to our customers over the phone. You will be the face of Metro Bank and must represent our brand and culture in everything you do.
You will advise our customers on various queries such as balance enquiries, payments, internet banking, card management, and using our mobile app. You will also update all our systems, ensuring that every detail is attended to and all conversations are recorded.
In addition, you will follow the correct processes to ensure our customers' safety. Your attention to detail and ability to maintain confidentiality are essential in this role.
This is a fantastic opportunity to work in a fast-paced environment and build strong customer relationships. If you have a profound understanding of the risks associated with the role and their implications for both yourself and Metro Bank's customers, we want to hear from you.
The salary for this role is around £25,000-£28,000 per annum, depending on experience, plus a discretionary annual bonus and a wide range of benefits including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts.
We require flexibility to work Monday to Friday from 9am to 5:30pm/10am to 6pm as well as a variety of shift patterns over the weekend. Shifts could start at 7am.
Upon completion of training, you will receive a salary uplift.
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International Finance Policy Lead
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European Compliance Manager
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Global Financial Governance Specialist
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Financial Director
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Financial Director
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Senior Accountant
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Chief Financial Officer Role
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Chief Financial Officer
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