Bilingual Support Advisor

4 days ago


Slough, Slough, United Kingdom The LEGO Group Full time

About the Position

We are seeking a highly skilled Bilingual Support Advisor to join our Consumer and Shopper Engagement Team in Slough. As a key member of the team, you'll be responsible for handling over three million customer inquiries across five global contact centres every year.

Your primary responsibility will be to respond to customer inquiries in Lithuanian and English, both spoken and written. You'll also assess and solve problems quickly and confidently using CRM tools, while prioritising and multitasking to meet customer expectations.

What We Offer
  • Competitive salary of £28,000 per annum
  • Performance-based bonus scheme
  • Hybrid work policy (average 3 days per week in the office)
  • Full in-person training with a 4-week induction followed by 2 weeks on-the-job support

If you're passionate about delivering exceptional customer service and have the skills and qualifications to succeed in this role, we'd love to hear from you Apply now to become a Bilingual Support Advisor and be part of a dynamic team that's shaping the future of customer engagement.


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