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Convenience Store Team Lead

1 month ago

Bognor Regis, West Sussex, United Kingdom Tesco Partners Full time

Company Overview: One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, owned by Tesco PLC but operated as a separate business.

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Salary: £25,000 - £35,000 per annum, depending on experience and location. This estimate is based on average salaries for similar positions in the UK convenience store market.

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Job Description:

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  • Leading a team: As a Shift Leader, you will be responsible for coordinating the team to deliver an exceptional shopping trip for our customers. This includes ensuring all colleagues are aware of their roles and responsibilities, providing guidance and support when needed, and addressing any issues that may arise.">
  • Operational Management: You will be expected to take charge of opening and closing the store, ensuring all decisions are made with the best interest of customers and colleagues in mind. This includes managing stock levels, maintaining a clean and tidy store environment, and prioritizing the replenishment of essential products.">
  • Customer Service: Providing an excellent customer experience is crucial to our success. As a Shift Leader, you will be responsible for resolving customer queries, handling complaints, and making sure our customers leave the store satisfied.">
  • Communication: Effective communication is key to our success. You will need to communicate clearly with colleagues, management, and customers to ensure everyone is informed and up-to-date.">
  • Problem-Solving: As a Shift Leader, you will be expected to think critically and come up with solutions to problems that may arise during your shift. This includes identifying areas for improvement and implementing changes to enhance the customer shopping trip.">
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Benefits:

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  • Competitive Salary: £25,000 - £35,000 per annum, depending on experience and location.">
  • Discounts: 10% discount in One Stop & Tesco stores, discounted Tesco pharmacy services, and a great holiday package.">
  • Career Development: We are committed to helping you develop your career, with opportunities for training and progression.">
  • Community Involvement: We believe in giving back to the community, and we encourage our colleagues to get involved in local charity work.">
  • Pension Scheme: We offer a pension scheme to help you plan for your future.">
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About Us: At One Stop, we value our colleagues just as much as our customers. We offer a range of benefits to show our appreciation for their hard work and dedication. Our goal is to create a workplace where everyone feels valued, respected, and supported.