Process Documentation Lead

6 days ago


Banbury, Oxfordshire, United Kingdom HelloFresh Full time
About the Opportunity

HelloFresh is seeking an experienced Process Documentation Lead to join our team in Banbury. As a key member of our quality management department, you will play a crucial role in ensuring compliance with ISO 9001 standards across the Windmill Site.

Job Summary
We are looking for a highly organized and detail-oriented individual to oversee the creation, revision, and maintenance of all quality management documentation. The successful candidate will be responsible for developing standard operating procedures (SOPs), reviewing and maintaining documentation, and ensuring compliance with relevant standards.

Key Responsibilities
• Develop and implement SOPs to ensure consistent performance across all departments and teams
• Embed best practices into standard work and share across networks
• Review and maintain documentation to ensure compliance with ISO 9001 standards, including version control and updates
• Evaluate and improve departmental processes and documentation, ensuring clarity, accuracy, and compliance with relevant standards

Requirements
• GCSE English and Maths
• Minimum 3 years of experience in process writing or similar role
• Understanding of Lean and process creation
• Strong organisational and project management abilities
• Excellent writing, editing, and proofreading skills
• Proficiency in documentation software and version control systems
• BRCGS Awareness & ISO 9001 Awareness would be a plus

What We Offer
• Estimated salary: £40,000 - £55,000 per annum
• 70% off HelloFresh boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance
• Electric vehicle scheme
• Mental health first aiders and employee assistance programme
• Dog friendly office
• Free breakfast every day
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance

Next Steps
Your application will be reviewed, and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

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