Complaints Management Professional
1 month ago
We're seeking an experienced Complaints Management Professional to join our team at OrganOx. As a key member of our regulatory affairs department, you'll be responsible for managing regulatory activities, reporting directly to the Global Director RA/QA.
Your primary focus will be on ensuring compliance with reporting and complaints procedures, receiving and reviewing customer, internal, and feedback complaints within regulatory timeframes.
- You'll also be responsible for reporting complaints, including vigilance and medical device reporting, managing field safety corrective actions and notices, collaborating on annual and post-market reports, trending for management review meetings, leading nonconformity and design change teams, and providing customer updates on complaint status.
- Additionally, you'll work closely with cross-functional teams to identify and implement process improvements, ensuring seamless integration with existing systems and processes.
Requirements:
- At least 3 years' experience within the NHS
- Full training provided
We offer a competitive salary of £45,000 - £60,000 per annum, depending on experience, plus a range of benefits, including comprehensive health insurance and generous paid leave.
We are an equal opportunity employer, committed to diversity and inclusion.
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Regulatory Affairs Manager
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Housing Association Professional
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Housing Association Professional
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