IT Support Specialist
1 month ago
About the Role: FM Conway has an exciting opportunity for a skilled Application Support Analyst to join our IT Team. As a key member of our team, you will play a crucial role in providing Oracle application maintenance and support services to users of FM Conway's business systems and to the IT function.
Key Responsibilities:
- Providing application configuration and maintenance on FM Conway's Oracle systems
- Delivering support to Oracle business users by investigating and resolving application errors, data discrepancies, and queries
- Working with other team members and company departments to ensure the integrity of the system is maintained
- Receiving and prioritizing requests for support using the IT ticketing system, providing 2nd and 3rd line support for Oracle business applications
- Progressing changes and enhancements following change management principles through the development cycle
- Monitoring applications, recording problems, and identifying performance trends
Requirements: We are looking for someone with strong Oracle System Administration skills and experience in SQL, PL/SQL, and BI Publisher. You should have supported Oracle eBusiness Suite modules like Financials and HR, be able to manage changes, control interfaces, and handle Oracle SRs.
What We Offer:
- An estimated salary of £35,000 - £50,000 per year, depending on experience
- A contributory pension scheme and life assurance
- Private healthcare
- 23 days holiday plus bank holidays
- A range of health and well-being benefits
About FM Conway: FM Conway is a family business that values its people above all else. We are always searching for talented individuals to join our family and contribute to our success.
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