Junior Operations Assistant

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Austin Fraser Full time

Austin Fraser is looking for a motivated and organized Junior Operations Assistant to join their team. This is a full-time role working 35 hours a week, with rotating shifts between 8 am and 6 pm, Monday to Friday.

The Job Description:

As a Junior Operations Assistant, you will be providing administration support to various internal departments. Key tasks will include reviewing and prioritizing all incoming emails and post, cross-referencing existing files and databases, scanning and uploading documentation and correspondence, setting up new cases, processing payments, and liaising with internal and external parties to deal with queries.

Responsibilities:

  1. Support a small friendly team by providing administration support to various internal departments
  2. Review and prioritize all incoming emails and post
  3. Cross-reference existing files and databases
  4. Scanning and uploading documentation and correspondence
  5. Set up new cases
  6. Process payments
  7. Liaise internally and with external parties to deal with queries
  8. Maintain records and archives

The Requirements:

To be successful in this role, you will need to have customer service and/or administration experience, be willing to learn and develop into the role, have experience with Outlook and other Windows packages, have good attention to detail, be able to prioritize your own workload, and have excellent communication skills.

We offer a competitive salary of £22,000 - £26,000 per annum, depending on experience.



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