Senior Property Manager
7 days ago
Job Title: Senior Property Manager - Portfolio Leader
Job Description:
We are seeking a highly skilled Senior Property Manager to oversee a portfolio of properties and lead a small team. The ideal candidate will have a minimum of 2 years' experience in a busy lettings/property management office and excellent customer service skills.
Key Responsibilities:
- Communicate with landlords to reflect the high-level service
- Arrange, carry out, and follow up on snagging reports for new-build properties
- Ensure suitable key sets for tenants and manage new properties
- Organise and recommend maintenance works, including new build snagging and defects management
- Make regular check-in calls with landlords
- Deliver exceptional customer service to customers and landlords
- Reneew and negotiate tenancy agreements
- Deal with deposit apportionments
- Manage a portfolio of up to 100 properties
- Lead and coach a small team
What We're Looking For:
- Minimum of 2 years' experience in a busy lettings/property management office
- Proficiency with Microsoft Office applications, including Excel and Word
- Experience with property lettings software (Reapit / Goodlord / Fixflo are desirable)
- Exceptional customer service skills and strong organisational skills
- Excellent spoken and written communication skills
- A naturally upbeat and positive person with a can-do attitude and a strong work ethic
- ARLA qualification is desirable
Why Choose Us:
- Competitive basic salary of £30,000
- Join an award-winning business
- Great opportunities to help shape a department and step into leadership in the near future
- Bonus of up to £2500 per annum
About The Company:
- The People Pod is a rapidly expanding agency
- We offer a full end-to-end service for landlord investors
- We value service above all and have ambitious plans for growth
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