Technical Support Specialist
2 weeks ago
We are seeking a skilled professional to manage systems and infrastructure for our managed customers while adhering to ITIL V4 best practices. This role involves delivering outstanding customer service, ensuring system availability through proactive configuration and maintenance, and supporting incident, problem, and change management processes.
As a key member of our team, you will provide support for customer needs by addressing incidents reported through ticketing systems and telephone within contracted SLAs. You will also proactively manage incidents, major incidents, problems, requests, and changes, maintaining effective communication with both external and internal customers.
This role requires troubleshooting, diagnosing, and administering user and infrastructure environments, including software, hardware, and configurations for on-premise and cloud-based customers. You will monitor network performance proactively and reactively, identifying and addressing issues through the Monitoring Platform.
You will follow the Knowledge Management process, including writing, reviewing, and updating Knowledge Articles. Additionally, you will deliver proactive and reactive maintenance to ensure systems are secure and up-to-date with patches. Collaboration with the 2nd line team is essential to share knowledge and expertise.
The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience and location.
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Technical Support Specialist
3 weeks ago
Kettering, Northamptonshire, United Kingdom Winsearch Full time £28,000About the RoleAs a Technical Support Specialist at Winsearch, you will be responsible for providing expert technical support to our clients in the field of ink manufacturing. Based at a customer location, you will work closely with our team to ensure the successful delivery of our products and services.Key Responsibilities:Ensuring the stock of inks and...
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Senior Technical Support Specialist
2 weeks ago
Kettering, Northamptonshire, United Kingdom ZipRecruiter Full timeJob Title:Senior Technical Support SpecialistThis role requires 2-5+ years of industry experience in technical support and infrastructure management.About the Role:We are seeking a highly skilled Senior Technical Support Specialist to join our team at ZipRecruiter. The ideal candidate will have excellent customer service skills, strong communication...
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Technical Sales and Support Specialist
2 hours ago
Kettering, Northamptonshire, United Kingdom wenglor sensoric GmbH Full timeJoin us as a Technical Sales and Support Specialist at wenglor sensoric GmbH and contribute to the success of our global business.This exciting opportunity offers a competitive salary of approximately £50,000 - £70,000 per annum, depending on experience and qualifications.As a member of our international Tech Support Competence Center, you will focus on...
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Senior Technical Support Specialist
2 weeks ago
Kettering, Northamptonshire, United Kingdom boxxe Full time**Job Title:** Senior Technical Support SpecialistCompany OverviewAt boxxe, we take a human-centric approach to technology. Our team members collaborate closely to drive meaningful relationships, deep expertise, and practical know-how in technology.Estimated Salary: £45,000 - £55,000 per annumWe are looking for a skilled professional to manage systems and...
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Technical Support Specialist
2 weeks ago
Kettering, Northamptonshire, United Kingdom Capio Recruitment Full timeSalary: £42,500 - £52,000 per annumWe are seeking an experienced Technical Support Specialist to join our client's financial services team. As a key member of the team, you will be responsible for providing technical assistance with case production, creating cash flow forecasts using FE Analytics, and supporting Financial Planners with their day-to-day...
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Design and Technical Support Engineer
1 week ago
Kettering, Northamptonshire, United Kingdom Ernest Gordon Recruitment Full timeDesign and Technical Support Role£41,000 - £46,000 per annum + Commission + Health benefits + 25 days holidayWe are seeking an experienced Technical Support Engineer to join our team as a Design and Technical Support Specialist for windows and doors products. You will provide technical guidance and support to customers and internal stakeholders, ensuring...
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Technical Support Engineer
2 weeks ago
Kettering, Northamptonshire, United Kingdom Premier Technical Recruitment Ltd Full timeJob OverviewWe are looking for a Technical Support Engineer to join our team, who has experience with Materials Handling Equipment and Automatic process equipment. As a Technical Support Engineer, you will be responsible for providing technical support to customers across the UK and Europe.Key Responsibilities:Undertake a broad range of both reactive and PPM...
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Automotive Technical Specialist
3 weeks ago
Kettering, Northamptonshire, United Kingdom Siamo Group Full timeJob Title: Automotive Technical SpecialistWe are seeking an experienced Automotive Technical Specialist to join our team at Siamo Group in Northampton. As a key member of our team, you will be responsible for overseeing apprentices and working on commercial and public vehicles.About the Role:The ideal candidate will have strong technical skills and...
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Technical Product Specialist
2 weeks ago
Kettering, Northamptonshire, United Kingdom Ernest Gordon Recruitment Careers Full timeRole OverviewWe are seeking a Technical Product Specialist to join our team in Kettering, Northamptonshire. In this role, you will be responsible for managing the product portfolio for a range of windows and door products.About the RoleAs a Technical Product Specialist, you will work closely with the Sales team to develop solutions for the European...
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Technical Applications Specialist
4 days ago
Kettering, Northamptonshire, United Kingdom wenglor sensoric ltd. Full timeAbout the RoleWe are seeking a highly motivated Technical Applications Specialist to join our team at wenglor sensoric ltd. As a key member of our sales and service team, you will be responsible for providing technical support to customers and promoting our innovative sensors and machine vision products.The ideal candidate will have a strong background in...
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Technical Product Specialist
1 month ago
Kettering, Northamptonshire, United Kingdom Ernest Gordon Recruitment Limited Full timeAbout the Role:Ernest Gordon Recruitment Limited is seeking a Technical Product Specialist to join their team. As a specialist in windows and doors products, you will play a key role in managing the product portfolio, liaising with the Sales team, and providing solutions for the European manufacturing team.This is an exciting opportunity for a technical...
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Global Technical Solutions Specialist
2 weeks ago
Kettering, Northamptonshire, United Kingdom Ernest Gordon Recruitment Full timeGlobal Technical Solutions Specialist Wanted:Ernest Gordon Recruitment is seeking a Global Technical Solutions Specialist to join their team in Kettering, Northamptonshire.This is a highly technical role that involves working closely with customers to understand their needs and provide tailored solutions.The estimated salary for this role is £43,750 per...
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Technical Specialist
3 weeks ago
Kettering, Northamptonshire, United Kingdom Ernest Gordon Recruitment Limited Full timeWe are looking for a talented Technical Specialist - Windows and Doors to join our team at Ernest Gordon Recruitment Limited. In this challenging role, you will be responsible for providing technical support and guidance to internal departments and customers across the UK.You will work closely with the Sales team to develop solutions for the European...
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Technical Education Specialist
1 month ago
Kettering, Northamptonshire, United Kingdom Wayman Group Full timeThis is an exceptional opportunity for a dedicated educator to join the Wayman Group as a Technical Education Specialist. The successful candidate will have the chance to work with a highly successful Design & Technology department, providing the best learning experience for students through high expectations, inspirational teaching, and personalized...
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Technical Support Specialist
4 days ago
Kettering, Northamptonshire, United Kingdom boxxe Full timeAbout UsAt boxxe, we're driven by a passion for technology and a commitment to making it human. Our team of experts is dedicated to delivering exceptional customer service and ensuring the smooth operation of our managed services.Job DescriptionWe're seeking an experienced Systems Engineer to join our 2nd line team. As a key member of our technical support...
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Technical Support Professional
1 month ago
Kettering, Northamptonshire, United Kingdom PROMAN Full timeTechnical Support Professional Job DescriptionPROMAN is seeking a skilled Technical Support Professional to join our team. The successful candidate will provide technical support for company products at customer locations, working on a shift basis.About the Role:This position requires strong communication and problem-solving skills to resolve customer issues...
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Technical Weighing Equipment Specialist
1 week ago
Kettering, Northamptonshire, United Kingdom Luton Bennett Full timeCompany OverviewLuton Bennett is a highly successful business that services, calibrates and repairs scales, balances and weighing equipment across various locations in the UK.Salary: £32,500 per annum (dependent on experience), with an additional £2,000 - £5,000 per annum for overtime and call out allowance.Job Description:We are seeking a skilled...
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Technical Support Specialist for MSP
2 weeks ago
Kettering, Northamptonshire, United Kingdom Network IT Careers Full timeWe are seeking a seasoned 1st/2nd Line Support Analyst to join our client's MSP team in Kettering. This is a fantastic opportunity for someone looking to build their skills and experience in IT support.As a key member of the team, you will be responsible for providing top-notch technical assistance to clients, resolving complex issues efficiently, and...
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Maintenance Support Specialist
3 weeks ago
Kettering, Northamptonshire, United Kingdom Winsearch Full time £28,000Winsearch OverviewWe hire talented individuals from diverse backgrounds to join our team in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services.Maintenance Support SpecialistThe estimated annual salary for this position is £38,000 - £45,000.This Maintenance Support Specialist role involves...
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Technical Field Service Specialist
3 weeks ago
Kettering, Northamptonshire, United Kingdom Premier Technical Recruitment Careers Full timeSalary Estimate: £55,000-£60,000 per annum, depending on experience">Our client, a leading provider of bespoke materials handling solutions, is seeking a skilled Field Service Engineer to join their professional engineering service team. Based near Northampton, the successful candidate will install and maintain a range of handling solutions throughout the...