Customer Service Representative
21 hours ago
Job Type: Permanent
Location: Perthshire
Salary: £26,000
Meraki Talent Ltd is partnering with a UK-wide, established business to recruit a Debt & Collections Agent. This full-time, permanent role offers a salary of £26,000 and a hybrid working model. Some great benefits include free parking, performance-related bonuses, and excellent development and progression opportunities.
The Role:We are seeking a highly organized and ambitious individual with excellent communication skills to join our team as a Debt & Collections Agent. The successful candidate will be responsible for:
- Providing support to customers by identifying their needs, resolving issues, and agreeing payment plans
- Analyzing and reporting on customer data
- Dealing with billing and service issues
To be considered for this role, you must have:
- Working knowledge from a financial service or banking background, particularly in reconciliations and settlements
- Experience in reporting and analysis
- Excellent interpersonal skills and the ability to manage workload and take ownership of tasks
We are looking for a motivated and driven individual who is passionate about delivering excellent customer service and has a strong desire to develop professionally. If you are a team player with a positive attitude and a can-do approach, we would love to hear from you.
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