Shop Manager

2 months ago


Poole, Poole, United Kingdom Sense Full time

About the Role

Sense is seeking a highly motivated and experienced Retail Team Lead to join our team as a Shop Manager at our Poole shop. As a key member of our retail team, you will be responsible for leading and inspiring a team of volunteers to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Lead and develop a high-performing team of volunteers to achieve sales targets and deliver excellent customer service.
  • Develop and implement effective retail strategies to drive sales growth and improve customer engagement.
  • Manage stock levels, visual merchandising, and store displays to create an inviting and engaging shopping environment.
  • Collaborate with the retail team to achieve operational excellence and maximize income generation for the charity.

Requirements

  • Proven experience in a retail leadership role, with a track record of delivering sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team of volunteers.
  • Strong business acumen, with the ability to analyze sales data and make informed decisions to drive business growth.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and weekends.

About Sense

Sense is a leading charity that supports people with complex disabilities. We believe that everyone deserves the opportunity to live a fulfilling life, and we're committed to making a difference in the lives of the people we support. As a member of our retail team, you'll have the opportunity to make a real impact and contribute to our mission to create a more inclusive and supportive society.



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