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Housing Manager
2 months ago
About Home Group Limited
Home Group Limited is a leading provider of affordable housing and support services in the UK.
Job Summary
We are seeking a highly skilled Housing Manager to join our team in Dundee. As a Housing Manager, you will be responsible for providing exceptional customer support to our communities, ensuring that our residents receive the highest level of service.
Key Responsibilities
- Provide face-to-face customer support to residents, addressing their concerns and resolving issues in a timely and professional manner.
- Work closely with our communities to understand their needs and develop effective solutions to meet those needs.
- Collaborate with our team to ensure that our services are delivered to the highest standard, meeting the needs of our residents.
- Contribute to the development of our services, identifying opportunities for improvement and implementing changes as needed.
Requirements
- Proven experience in a customer-facing role, preferably in a housing or support services environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and colleagues.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Knowledge of housing and support services, with a commitment to delivering high-quality services to our residents.
What We Offer
- A competitive salary and benefits package, including a Health Cash Plan.
- The opportunity to work for a leading provider of affordable housing and support services in the UK.
- A chance to make a real difference in the lives of our residents, providing them with the support and services they need to thrive.
