Customer Service Administrator

3 weeks ago

Cheadle, Staffordshire, United Kingdom LSL Property Services Plc Full time

Job Summary

LSL Property Services Plc is seeking a highly organized and detail-oriented individual to join our team as a Customer Home Move Administrator. This exciting opportunity is based at our Cheadle Conveyancing Centre, where you will play a vital role in supporting our Home Move Consultants and reporting to the Centre Manager.

Key Responsibilities

  • Provide exceptional customer service to Reeds Rains and Your Move customers, responding to incoming calls and emails in a timely and professional manner.
  • Support the team in progressing the early milestones of the Conveyancing process, utilizing various online systems to ensure seamless communication and efficient workflow.
  • Work collaboratively with colleagues, external partners, and internal branches to achieve shared goals and objectives.
  • Participate in receptionist duties, demonstrating a confident telephony manner and providing a warm welcome to clients and visitors.

Requirements

  • Previous experience in a Conveyancing new business environment is advantageous, but not essential as full training will be provided.
  • High attention to detail and strong IT skills are essential for success in this role.
  • Excellent verbal and written communication skills, with the ability to work effectively in a team environment.
  • Reliable, dependable, and flexible, with a strong commitment to adhering to processes and service standards.

Benefits

  • Basic salary of £23,400.
  • Wide array of tax savings and employee benefits, including discounted gym memberships, cinema tickets, and shopping vouchers.
  • Career progression opportunities into various positions across Financial Services, Estate Agency, Management, and further roles.

LSL Property Services Plc is an equal opportunity employer, committed to protecting your data and promoting diversity in the workplace. If you require any adjustments to make the recruitment process easier, please let us know.

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