Controller of Automotive Services
3 days ago
We are seeking a highly motivated Controller of Automotive Services to lead our aftersales team. As a key member of the team, you will be responsible for overseeing the daily operations of the workshop, ensuring that all tasks are completed efficiently and effectively.
You will work closely with the team to allocate work to technicians, resolve customer queries, and maintain accurate records of workshop activity and performance metrics. Your strong leadership and communication skills will enable you to motivate and inspire the team to achieve its goals.
The ideal candidate will have previous management experience in a similar role, excellent technical knowledge, and strong interpersonal skills. They will also be able to multitask, prioritize tasks, and thrive in a fast-paced environment.
Key Responsibilities:- Oversee the daily operations of the workshop
- Allocate work to technicians based on their skills and experience
- Resolve customer queries in accordance with dealership and manufacturer guidelines
- Maintain accurate records of workshop activity and performance metrics
What We Offer:
- A competitive salary of £50,000 - £60,000 per annum
- A comprehensive benefits package including health insurance and pension contributions
- Ongoing training and development opportunities
- A dynamic and supportive working environment
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