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Front Office Ambassador

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Stansted, United Kingdom Radisson Blu Hotel Stansted Full time

We are seeking a skilled Front Office Ambassador to join our dynamic team at Radisson Blu Hotel London Stansted Airport. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office department.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring their stay with us is memorable and enjoyable.
  • Manage guest check-in and check-out processes, ensuring accuracy and efficiency.
  • Respond to guest inquiries and resolve any issues promptly and professionally.
  • Work collaboratively with the front office team to maintain a high level of guest satisfaction.

Requirements:

  • Flexibility and a positive attitude.
  • An eye for detail and ability to multitask.
  • Excellent communication and interpersonal skills.
  • Experience in a similar role is beneficial but not essential.

What We Offer:

  • A competitive compensation and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to our Employee Assistance Programme.

About Us:

Radisson Blu Hotel London Stansted Airport is a modern and sophisticated hotel located at Stansted Airport. We offer 500 bedrooms and suites, two on-site restaurants, a bar, leisure facilities, and meeting rooms. Our team is passionate about delivering exceptional service and creating memorable moments for our guests.