Field Service Engineer
3 days ago
We are seeking highly skilled and dedicated hands-on electronic engineers to join our growing team as Field Service Engineers at MSI - Defence Systems Limited.
Key Responsibilities- Carry out installation, commissioning, repair, service, and training of Gunnery Systems and Submarine Navigation Plotting Tables and other company products.
- Utilize electronic, digital, electromechanical skills, as well as problem-solving skills to install, commission, and test MSI designed Weapon Systems.
- Coordinating with Project Managers and Customer Support Manager to ensure effective delivery of service to the customer at their sites.
- Building and maintaining positive relationships with customers, whilst delivering high standards of work and customer service.
- Constructing, conducting, and instructing training courses within the factory and at customer locations.
- Attending Sea Trials for periods at sea, keeping to ship routines.
- Degree/HND/HNC/ONC in Electronic Engineering.
- Proven and demonstrable field service experience.
- Technical knowledge of diagnosing and repairing digital, electronic, electromechanical, and/or electronic equipment.
- Flexible and can adapt quickly to changing schedules.
- High level of computer literacy to include Excel, Word, and PowerPoint.
- Qualifications in Weapons inspection, repair, and servicing.
- Experience of compiling and delivering training courses.
- Previous customer-facing Service Engineer role.
- Physically fit to be able to work in harsh (hot and cold) environments in the UK and overseas.
- Customer Support Manager
- Test Department
- Logistics Coordinator (Exports Control)
- Pension – 3.5% E'ee (salary sacrifice if you want to contribute more).
- Compressed working hours Monday – Thursday 0815 – 1700/ Friday 0815 – 1245 **Half day Fridays**.
- 5 days/ 5 weeks holiday plus bank holidays (this will be pro-rata'd) **Friday is a half day holiday**.
- Christmas Shutdown **this will be taken out of the holiday allocation**.
- Westfield Health Cash plan, gym discount and shopping rewards.
- Refer a Friend Scheme.
- Long Service Award.
- Training & Development.
- Free on-site parking.
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