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Customer Service Ambassador

4 weeks ago

Belfast, United Kingdom Aimbridge Hospitality Full time
About Us

Aimbridge Hospitality EMEA is a leading player in the global hospitality industry, overseeing over 1,600 hotels and resorts worldwide. We work with top brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.

What's in it for You?

  • Staff rates and up to 50% discount on food & beverage and spa across our portfolio-wide hotel network.
  • Wagestream: Stream up to 40% of your pay as you earn it and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance program.
  • Career and lifestyle breaks: Take time off for key life events.
  • Volunteer days: Up to two days per year to support a charity of your choice.
  • Staff meals on duty.

A Day in the Life

As a F&B Assistant, you will be the first point of contact for most guests. Your role will be to welcome guests from around the world with a friendly smile and exceptional service. You will work closely with your team mates to ensure each shift runs smoothly and efficiently, delivering the best possible guest experience every time.

We are based at AC Marriott Hotel Belfast, where you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock.

What Do We Need from You?

To succeed in this role, you must be passionate about providing an exceptional guest experience and living through our brand standards. We believe personality is key, so you will have bags of personality and a real flair for hospitality.

Estimated Salary: £18,000 - £22,000 per annum, depending on location and experience.