Senior Commercial Manager
6 days ago
We are seeking an experienced Senior Commercial Manager to join our team at Capita. As a key member of our Commercial team, you will play a critical role in ensuring safe and cost-effective contract opportunities for our clients.
Key Responsibilities- Assist the sales team in securing profitable and deliverable new business opportunities.
- Provide commercial oversight in deal shaping, negotiations, and contracting.
- Advise on client contract contracting vehicle type and commercial model.
- Manage competitive dialogue processes.
- Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature.
- Identify, manage, and report on key commercial/legal risks.
- Provide client contract briefings and assure commercial obligations during mobilization and/or demobilization/exit.
- Provide in-life client contract management support.
- Support the business by owning and performing the ongoing administration of contracts.
- Support and advise on commercial disputes, lead settlement negotiations, and define and record settlement terms.
- Act as a direct specialist point of contact to the business on all commercial matters.
- Develop the business relationship with the client-side procurement/contracts function.
- Contribute to the Business Unit management team on strategic and tactical forecasting/planning and implementation.
- Collaborate with other Senior Commercial Managers to share responsibility for all Managed Contracts in the Experience Division.
- Experienced senior commercial individual with a track record in bidding for, negotiating, and managing highly complex and/or highly strategic contracts.
- Extensive commercial and contracts experience with a demonstrable track record of owning and delivering pre- and post-contract and commercial activity.
- Defining and/or advising on the commercial strategy for the bid and/or customer engagement.
- Analyzing and managing risk, including assessing the revenue opportunity vs. cost and risk.
- Managing the commercial viability of bids and existing accounts.
- Leading complex negotiations encompassing multiple disciplines.
- Experience with managing issues that typically relate to contract exits.
- Managing client/supplier relationships and expectations on complex commercial issues.
- Good knowledge of contract law and its application in BPO/IT environments.
- Experience with offshoring, automation, and alternative pricing models.
- Good working knowledge of GDPR.
- Sound financial acumen and strong understanding of financial modeling, contract pricing, and differing pricing models.
- Experience in defining, driving, and overseeing commercial and contract governance.
- A competitive salary.
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- Company-matched pension, life assurance, a cycle-to-work scheme, and 15 weeks' fully paid maternity, adoption, and shared parental leave.
- Voluntary benefits designed to suit your lifestyle.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
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