Africa Travel Expert

1 day ago

Brighton, Brighton and Hove, United Kingdom C&M Travel Recruitment Full time
{"title": "Africa Travel Specialist Role", "description": "

Africa Travel Specialist - Role Overview:

We are seeking an experienced Africa Travel Specialist to join our small team in our central Brighton office. As a key member of our team, you will be responsible for providing expert advice to customers, guiding them through the sales process and beyond to look after them every step of the way.

Africa Travel Specialist - Key Responsibilities:

  • Responding to incoming calls and emails, using your expert knowledge of Africa to provide advice to customers.
  • Creating dream holidays, tailoring quotes to match customers requirements perfectly, whilst working to sales targets.
  • Providing an efficient, customer focused service throughout the booking and after sales process.
  • Building professional, meaningful relationships with overseas suppliers and, in collaboration with colleagues, develop the product in your specialist areas.
  • Contributing to content on website and other marketing campaigns.

Africa Travel Specialist - Skills & Experience Required:

  • Minimum of 2 years experience in travel sales, preferably selling East & Southern Africa holidays for a UK based tour operator.
  • First hand experience of travel to Southern and / or East Africa with strong destination knowledge.
  • Proven success working in a target based travel sales role.
  • Results driven and pro-active with a motivation to learn and increase your product range.
  • Commercially astute with the ability to proactively seek new opportunities.
  • Genuine desire to provide exceptional customer service at all times.
  • Ability to manage and prioritise workload, with the ability to adapt and multi task.
  • Driven to succeed with resilience, and a passion for travel and adventure.

Africa Travel Specialist - Key Benefits:

  • Basic salary of up to circa £36k plus bonus.
  • Hybrid working - equivalent to circa 4 days per week in a friendly, sociable & supportive team.
  • 25 days annual leave plus bank holidays.
  • Private medical insurance.
  • Regular fam trips.
  • Discounted trips for yourself, friends & family.
  • Regular company social activities.
", "lang_code": "en"}

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