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Africa Travel Expert

2 months ago


Brighton, Brighton and Hove, United Kingdom C&M Travel Recruitment Full time
Africa Travel Specialist Role

We are seeking an experienced Africa Travel Specialist to join our team in Brighton. As a key member of our small team, you will be responsible for providing expert advice to customers, creating dream holidays, and building professional relationships with overseas suppliers.

Key Responsibilities:
  • Respond to customer inquiries and provide expert advice on Africa travel options.
  • Create personalized holiday quotes and work towards sales targets.
  • Provide exceptional customer service throughout the booking and after-sales process.
  • Develop and maintain relationships with overseas suppliers to expand our product portfolio.
  • Contribute to content creation for our website and marketing campaigns.
Requirements:
  • Minimum 2 years of experience in travel sales, preferably with a focus on East and Southern Africa.
  • First-hand experience of travel to Southern and/or East Africa with strong destination knowledge.
  • Proven success in a target-based travel sales role.
  • Results-driven and proactive with a motivation to learn and expand your product range.
  • Commercially astute with the ability to identify new opportunities.
  • Genuine desire to provide exceptional customer service.
  • Ability to manage and prioritize workload, with adaptability and multitasking skills.
  • Resilience and a passion for travel and adventure.
Benefits:
  • Basic salary of up to £36k plus bonus.
  • Hybrid working arrangement, equivalent to 4 days per week in a friendly and supportive team.
  • 25 days annual leave plus bank holidays.
  • Private medical insurance.
  • Regular fam trips.
  • Discounted trips for yourself, friends, and family.
  • Regular company social activities.