Luxury Service Host

4 weeks ago


London, Greater London, United Kingdom Bvlgari Hotel London Full time

We are seeking a highly skilled and dedicated Luxury Service Host to join our team at Bvlgari Hotel London.

Key Responsibilities:

  • Provide exceptional and personalized service to our guests, ensuring a warm and engaging experience that meets their every need.
  • Develop and maintain a deep understanding of the 5-star hospitality industry, staying up-to-date on the latest trends and best practices.
  • Collaborate with colleagues to deliver seamless and efficient service, exceeding guest expectations and fostering a positive and inclusive work environment.
  • Effectively communicate with guests, colleagues, and management to resolve any issues or concerns in a professional and courteous manner.

Requirements:

  • Minimum 2 years of experience in a luxury service environment, preferably within a 5-star hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds and cultures.
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed under pressure.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.

What We Offer:

  • A competitive salary of £38,000 - £45,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, pension scheme, and paid time off.
  • Opportunities for professional development and growth within the company.

How to Apply:

Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you


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