Insurance Claims Specialist
2 weeks ago
A career at Sedgwick means experiencing our culture of caring, where we prioritize the well-being of our colleagues and customers alike.
We celebrate individuality and foster a sense of belonging, allowing us to connect with consumers on a personal level, understand client needs, support local communities, and excel in our work.
The Role:This is an excellent opportunity for a skilled and experienced claims technician to make a meaningful impact and deliver exceptional customer service to our commercial clients.
Working closely with Commercial Adjusters, you will assist in managing direct cases and utilize your expertise to make informed decisions on each claim.
Key Responsibilities:- Experienced in handling high-value household and commercial property damage insurance claims
- Excellent communication skills - listening and acting upon provided information
- Able to work collaboratively as part of a fast-paced team and adhere to Service Level Agreements (SLAs)
- The ability to work independently and assist adjusters in moving caseloads to conclusion
- Able to develop and maintain close working relationships with customers, promoting satisfaction throughout the claim process
- Empathy and understanding when required
- Able to prioritize daily workload effectively
- A competitive salary ranging from $60,000 to $80,000 per year, depending on skills, experience, and qualifications
- An attractive healthcare scheme
- A Self-Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- An Employee Assistance Programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits – dental cover, cycle-to-work scheme, season ticket loan, wellbeing, and digital GP apps
We value our colleagues and have built flexibility into our colleague working model.
Sedgwick is committed to Equal Opportunity and Diversity, ensuring that all job applicants and employees receive fair treatment regardless of race, color, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation, or disability.
Estimated Salary: $72,500 per annum, based on location and industry standards.
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