Automotive Insurance Claims Specialist

7 days ago


Belfast, United Kingdom Brook Street Full time
Job Overview
Become a key player in our client's global insurance company as an experienced Motor Claims Handler. This role is responsible for managing the customer's motor claims journey, negotiating motor insurance claims for fleet haulage and marine transport, and providing exceptional customer service experience.

Key Responsibilities:
• Manage complex claims from first notification to final settlement.
• Evaluate claims and escalate them to account executives or senior management as per referral triggers.
• Provide input and advice to clients on claims progress, manage expectations, and support needs.

Requirements:
• Proven experience within motor claims handling (min 2+ years).
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office.
• Prior possession of CII qualification (desired but not essential).

Compensation: Salary will be determined based on background and experience (£25,000 - £35,000 p.a.).

Flexible Working Arrangements: Post-training, there is an option for hybrid working – one day per week from home.

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