Omnichannel Logistics Manager
2 days ago
About the Role
We are seeking an experienced Omnichannel Operations Coordinator to join our team at Max Mara Fashion Group in London. This is a dynamic role that requires a strong understanding of logistics, operations, and customer care.
The successful candidate will be responsible for coordinating front-end and back-end activities, ensuring seamless customer interactions and efficient supply chain management. They will work closely with sales managers, key accounts, and clients to achieve business objectives.
Main Responsibilities:
Coordinate sales managers to collect and file clients' forward orders and relevant documentation
Collaborate with key accounts and sales managers to finalize purchase orders
Organize calls and meetings with key-clients to remain updated on business needs and operational procedures
Track and monitor weekly shipments, preparing reports for major clients with LY v/s TY analysis
Liaise with clients, showroom manager, and wholesale team to evaluate and accept exceptional returns
Key Skills and Qualifications:
- Proven experience in omnichannel operations or related fields
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
Salary:
The salary for this role is £40,000 per annum, plus benefits.
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