Omnichannel Logistics Manager

2 days ago


London, Greater London, United Kingdom Max Mara Fashion Group Full time

About the Role

We are seeking an experienced Omnichannel Operations Coordinator to join our team at Max Mara Fashion Group in London. This is a dynamic role that requires a strong understanding of logistics, operations, and customer care.

The successful candidate will be responsible for coordinating front-end and back-end activities, ensuring seamless customer interactions and efficient supply chain management. They will work closely with sales managers, key accounts, and clients to achieve business objectives.

Main Responsibilities:

  1. Coordinate sales managers to collect and file clients' forward orders and relevant documentation

  2. Collaborate with key accounts and sales managers to finalize purchase orders

  3. Organize calls and meetings with key-clients to remain updated on business needs and operational procedures

  4. Track and monitor weekly shipments, preparing reports for major clients with LY v/s TY analysis

  5. Liaise with clients, showroom manager, and wholesale team to evaluate and accept exceptional returns

Key Skills and Qualifications:

  • Proven experience in omnichannel operations or related fields
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team

Salary:

The salary for this role is £40,000 per annum, plus benefits.



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