Omnichannel Intelligence Manager
2 weeks ago
The Omnichannel Intelligence Manager will lead the development and implementation of our Customer Experience measurement framework to help M&S understand our customers' experiences in the markets we operate.
Key responsibilities include:
- Developing and maintaining a robust and agile measurement framework that drives business decisions.
- Leveraging advanced analytics techniques to uncover new insights and trends.
- Collaborating with cross-functional teams to design and implement data-driven solutions.
Salary Range: £70,000 - £90,000 per annum, depending on experience.
About Our CompanyMarks and Spencer is a leading British retailer with a rich history of innovation and customer satisfaction. We are committed to making a positive impact on our customers' lives and communities.
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