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Customer Service Account Manager

2 months ago

Watford, Hertfordshire, United Kingdom Corona Energy Full time
About the Role

We are seeking a highly skilled Customer Service Account Manager to join our rapidly growing corporate customer service department at Corona Energy.

This is a true customer account management position, where you will be responsible for a portfolio of corporate customers, ensuring their interactions with our business are of the highest standards.

As a Customer Service Account Manager, you will work proactively to manage customer communications, build strong relationships within your portfolio, and provide excellent attention to detail to bring resolutions or plan for future requirements.

You will be a confident communicator, able to adapt your style to changing circumstances and demand, and will also be required to use reporting and analysis to provide customer insight – becoming a subject matter expert in order to fully service an account.

What We Offer
  • Competitive Remuneration Package: A competitive salary and benefits package that includes private medical insurance, life assurance, and income protection scheme.
  • Annual Profit Share Scheme: A share of the company's profits, rewarding everyone at Corona Energy for their hard work and dedication.
  • Employee Benefits: Access to a wide range of company benefits, including employee self-sacrifice Electric Vehicle scheme, retail and entertainment discounts, and development opportunities.
Working with Us

At Corona Energy, we are driven by our company culture, which is focused around our core values: Empowered, Forward Thinking, and Impactful. We are proud to have been independently certified as one of the Best Places to Work in the UK, with over 80% of our team recognizing our outstanding employee experience.

We offer a range of benefits to support our team's health, wealth, and inner-self, including amazing office spaces, annual focus on wellbeing, and opportunities to support our charity partners or give back to important causes.

We are a Disability Confident employer and are committed to providing reasonable adjustments to support our team members throughout the recruitment process.