Client Care Liaison

3 weeks ago


Colchester, Essex, United Kingdom Vets for Pets Full time

Veterinary Practice Support Role

We are seeking a skilled Client Care Liaison to join our team at Vets for Pets, a brand new, modern Advanced Veterinary Practice and Vet Hospital in Colchester.

As a Client Care Liaison, you will be the vital link between our clients, their pets, and the clinical team. Your role will involve managing the diary, taking payments, and working closely with insurance companies and referring veterinary practices.

You will also be responsible for maintaining the highest standards and protocols in our front of house and administrative department. Your passion for great customer service and teamwork must be matched with your love of pets.

Key Responsibilities:

  1. Manage the diary and take payments
  2. Work closely with insurance companies and referring veterinary practices
  3. Maintain the highest standards and protocols in the front of house and administrative department
  4. Provide excellent customer service and work as part of a team
  5. Contribute to a great client journey from start to finish

If you are dedicated to delivering outstanding pet healthcare and great customer service, we would love to hear from you.


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