Credit Controller Specialist

7 days ago

Orpington, Greater London, United Kingdom Csm Full time

Job Summary

We are seeking a highly skilled Credit Controller to join our team at Csm. As a Credit Controller, you will be responsible for managing the company's credit control processes, ensuring timely and accurate payment from customers.

Key Responsibilities

  • Reconcile customer disputes and ensure accurate payment processing
  • Manage credit control processes to minimize bad debt and optimize cash flow
  • Collaborate with the sales team to ensure accurate and timely invoicing
  • Provide excellent customer service and communicate effectively with internal and external stakeholders
  • Forecast and manage cash receipts, identifying and resolving any issues that may impact cash flow
  • Monitor and improve debtor days, working towards monthly targets
  • Verify and contribute to the management of cash within the business, providing accurate and up-to-date forecasts of upcoming cash requirements
  • Provide commercial input and review customer relationships to optimize working relationships
  • Ensure all month-end tasks are completed in line with procedures and timelines
  • Process customer payments, recording bank transfers, cheques, and credit card transactions in compliance with finance policies and procedures
  • Liaise with clients to ensure all required purchase order processes are adhered to
  • Produce weekly and monthly reports to inform the business of collections progress
  • Assist the team with ad-hoc duties and provide cover when required
  • Maintain an internal ticketing system for internal and external queries

Requirements

  • Proven experience in credit control and accounting, preferably in a Shared Service Centre environment
  • Excellent credit control track record and good accounting understanding
  • Strong communication skills, both written and oral
  • Professional attitude and ability to communicate with people at all levels
  • Solutions-oriented, proactive, and able to take ownership of tasks
  • Strong customer focus and high numeracy skills
  • Excellent attention to detail and stakeholder management skills

Equal Opportunities Employer

Csm is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.

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