Administrative Services Associate

4 days ago


St Ives, Cornwall, United Kingdom Equals One Ltd Full time
A Career Opportunity
Are you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced environment and finding creative solutions to complex issues? If yes, then this Property Services Administrator role at Equals One Ltd might be perfect for you

As a member of our team, you will support over 10,000 properties across the UK, using cloud-based software to streamline operations and improve customer experiences. You will join our dedicated nights team, working a fixed shift pattern that includes at least one weekend day. Our lines are open 24/7, and you will handle calls and emails from both residential and commercial properties.

Key Responsibilities:
  • Providing top-notch customer service and resolving issues efficiently
  • Collaborating with our team of engineers and facilities managers to ensure seamless service delivery
  • Utilising problem-solving skills to resolve complex issues creatively
  • Meeting Service Centre KPIs and ensuring high levels of customer satisfaction


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