ICT Support Specialist

6 days ago


Reading, Reading, United Kingdom CV-Library Full time
Job Summary

We are seeking a skilled IT Support Specialist to join our team in Reading. The successful candidate will be responsible for providing face-to-face and remote support to end-users, managing servicedesk and ticketing systems, and working on Windows 10/11 desktop support.

The ideal candidate will have at least a CompTIA+ or equivalent certification, 3+ years of experience in the sector, and good knowledge of Windows 10/11, Microsoft 365, and Windows Server.

Key Responsibilities:

  1. Provide technical support to end-users via phone, email, and in-person.
  2. Manage incident tickets and ensure timely resolution.
  3. Collaborate with internal teams to resolve complex technical issues.
  4. Stay up-to-date with the latest technologies and best practices in IT support.

What We Offer:

  • A competitive salary range of £35,000 - £40,000 per annum.
  • Excellent training and career development opportunities.
  • A dynamic and supportive work environment.

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