ICT Support Specialist
6 days ago
We are seeking a skilled IT Support Specialist to join our team in Reading. The successful candidate will be responsible for providing face-to-face and remote support to end-users, managing servicedesk and ticketing systems, and working on Windows 10/11 desktop support.
The ideal candidate will have at least a CompTIA+ or equivalent certification, 3+ years of experience in the sector, and good knowledge of Windows 10/11, Microsoft 365, and Windows Server.
Key Responsibilities:
- Provide technical support to end-users via phone, email, and in-person.
- Manage incident tickets and ensure timely resolution.
- Collaborate with internal teams to resolve complex technical issues.
- Stay up-to-date with the latest technologies and best practices in IT support.
What We Offer:
- A competitive salary range of £35,000 - £40,000 per annum.
- Excellent training and career development opportunities.
- A dynamic and supportive work environment.
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