Healthcare Service Advisor

5 days ago


Cambridge, Cambridgeshire, United Kingdom Optical Express Group Full time
Job Summary

We are seeking an experienced and motivated Patient Advisor to join our team. As a key member of our staff, you will play a vital role in ensuring our patients receive the highest level of service and care.

Key Responsibilities
  • Building strong relationships with patients and communicating effectively to ensure their needs are met.
  • Assisting with patient consultations and practice visits, undertaking diagnostic scans, and introducing patients to optometrists.
  • Scheduling treatment dates, advising on traditional vision correction solutions, and discussing finance options.
  • Maintaining accurate patient records and providing excellent customer service at all times.


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