Catering Operations Manager

3 weeks ago


Royston, Barnsley, United Kingdom ESS Full time
About the Role

We are seeking an experienced Catering Supervisor to join our team at ESS, a leading provider of food and hospitality services to the Defence, Government, and Energy sectors. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to our customers.

Key Responsibilities
  • Oversee the preparation and presentation of food to the highest standards
  • Supervise and motivate our culinary and catering teams to ensure excellent customer service and food quality
  • Monitor and report on key performance indicators (KPIs) and targets, working closely with your line manager to drive business growth
  • Represent ESS and maintain a positive brand image through excellent customer service and communication
  • Liaise with customers and our teams to ensure seamless service delivery and exceed customer expectations
  • Support and train our teams to ensure they have the skills and knowledge to excel in their roles
  • Implement and review Health & Safety standards to ensure compliance across all catering and service teams
Requirements
  • Minimum of two years' experience in a similar role, preferably in the food and hospitality industry
  • Proven track record of managing teams and driving business growth
  • Basic Food Hygiene certificate and excellent communication and organisational skills
  • Ambitious and motivated individual with a passion for delivering exceptional customer service and great-tasting food
About ESS

ESS is a leading provider of food and hospitality services to the Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer service and food experiences, and we're committed to fostering an environment where every individual can truly be themselves at work. We're passionate about building a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.


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