Catering Operations Manager

3 weeks ago


Royston, Barnsley, United Kingdom ESS Full time
About the Role

We are seeking an experienced Catering Supervisor to join our team at ESS, a leading provider of food and hospitality services to Defence, Government, and Energy sectors. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to our customers.

Key Responsibilities
  • Oversee the preparation of delicious food to the highest standards, ensuring consistency and quality in every dish.
  • Supervise and motivate our culinary and catering teams to achieve exceptional customer service and food quality.
  • Communicate effectively with your line manager to monitor key performance indicators (KPIs) and targets, driving business growth and improvement.
  • Represent ESS and maintain a positive brand image, embodying our values of excellence, teamwork, and customer focus.
  • Liaise between customers and our culinary and service teams to ensure seamless communication and exceptional service delivery.
  • Support and train our teams, leading from the front to ensure everyone can excel in their role and achieve their full potential.
  • Implement and review Health & Safety standards to ensure compliance across all catering and service teams, maintaining a safe and healthy work environment.
Requirements
  • Minimum of two years of catering experience, with a proven track record of delivering exceptional food and customer service.
  • Experience managing teams in a similar role, with a strong focus on leadership, communication, and teamwork.
  • Basic Food Hygiene certificate, with a commitment to maintaining high standards of food safety and hygiene.
  • Excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment.
  • Ambitious and motivated individual, always looking to upskill and develop their knowledge and expertise.
About ESS

ESS is a leading provider of food and hospitality services to Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer service, quality food, and a positive brand image. Our team is passionate about making a difference, and we are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.


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