Catering Operations Manager

3 weeks ago


Royston, Barnsley, United Kingdom ESS Full time
About the Role

We are seeking an experienced Catering Supervisor to join our team at ESS, a leading provider of food and hospitality services to the Defence, Government, and Energy sectors. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our kitchens and service counters, delivering exceptional food experiences to our customers.

Key Responsibilities
  • Oversee the preparation of delicious food to the highest standards, ensuring consistency and quality across all our operations.
  • Supervise and motivate our culinary and catering teams, providing guidance and support to help them excel in their roles.
  • Communicate effectively with our line managers to monitor key performance indicators (KPIs) and targets, ensuring we meet our business objectives.
  • Represent ESS and maintain a positive brand image, promoting our values and standards to our customers and stakeholders.
  • Liaise between customers and our culinary and service teams to ensure we exceed expectations and deliver exceptional customer service.
  • Support and train our teams, leading from the front to ensure everyone has the skills and knowledge they need to succeed.
  • Implement and review Health & Safety standards to ensure compliance across all our catering and service teams.
Requirements
  • Minimum of two years of catering experience, with a proven track record of delivering exceptional food and customer service.
  • Experience managing teams in a similar role, with a strong understanding of kitchen operations and food safety.
  • Basic Food Hygiene certificate, with a commitment to maintaining high standards of food safety and hygiene.
  • Excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment.
  • Ambitious and motivated individual, always looking to upskill and develop their knowledge and expertise.
About ESS

ESS is a leading provider of food and hospitality services to the Defence, Government, and Energy sectors. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, as well as onshore and offshore facilities for the energy sector. We pride ourselves on delivering exceptional customer service, with a focus on quality, safety, and sustainability.


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