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Management Team Member

1 month ago

Lancaster, Lancashire, United Kingdom Moto Full time
Supervisor - Burger King - Lancaster

As a supervisor at Burger King, you will be the strong right arm to your store manager and empowered to run the unit like it's yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Burger King's world-famous flame grilled menu and exceptional customer service as we transform the UK's rest stop experience.

Key responsibilities include leading your teams to achieve and deliver excellent brand standards and customer service, maximising profit by driving sales and controlling costs, and partnering with the Store Manager in setting targets for the team to achieve.

What we offer our supervisors:

  • Annual bonus up to 3,445pa*
  • 1,000 annual retention bonus*
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a supervisor:

  • Leading your teams to achieve and deliver excellent brand standards and customer service
  • Maximising profit by driving sales and controlling costs
  • Processing stock counts and orders
  • Partnering with the Store Manager in setting targets for the team to achieve
  • Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
  • Taking ownership of customer feedback, responding appropriately in a timely manner
  • Supporting the team with preparing food and refreshments

What you'll bring to us:

  • Previous experience of leading or supervising a team highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and be comfortable making decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

We want to hear from you, whether you're a shift manager, team leader or duty manager looking to grow your career into management, or a team member, customer service assistant or crew member looking for that next step.

Apply today and take the first step in your career journey.

*Please note internally this role is called Team Leader

*Retention bonus payable subject to completion of "Burger King Foundations" Training, payment made in two 6 monthly instalments and pro-rata based on start date on contract