Hospitality Team Member

4 weeks ago


Lancaster, Lancashire, United Kingdom JW Lees Full time
Bar and Waiting Team Member - Lancaster

We are seeking a skilled and enthusiastic Bar and Waiting Team Member to join our team at JW Lees.

This role involves providing exceptional customer service, supporting colleagues, and promoting our beers and food offerings.

What we offer:

  • 30% discount on food and drink across our pubs and inns for you and friends and family
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • A fair share of tips
  • Annual profit share, ensuring you share in the success of the company
  • Wellbeing support with our Employee Assistant Programme
  • Great opportunities to grow in your role and progress your career
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

Key responsibilities:

  • Deliver best-in-class customer service and tailor your approach to suit individual customers
  • Support your teammates in all areas, helping out wherever needed
  • Develop a thorough knowledge of our beers and be confident in recommending them to customers
  • Previous experience is not essential, but being proactive, supportive, and passionate about hospitality is

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns, and hotels across the North West and North Wales, we are passionate about great beer, fantastic food, and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together



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