Support Team Member

2 days ago


Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time
Job Description: Reservations Advisor

We are seeking a skilled and detail-oriented Reservations Advisor to join our team. In this role, you will be responsible for handling all aspects of member reservations, including confirming bookings, managing room inventory, and processing payments. The ideal candidate will have excellent communication skills, a good level of computer literacy, and experience in a similar role. We offer a competitive salary of £24,960.00 + Comp plan and a hybrid/remote working arrangement. Apply now to join our dynamic team

About the Role:

This is an exciting opportunity to join the Hilton Grand Vacations team as a Reservations Advisor. In this role, you will be responsible for handling all aspects of member reservations, including confirming bookings, managing room inventory, and processing payments. The successful candidate will have a proven track record of delivering high-quality results, meeting deadlines, and exceeding customer expectations. If you are a highly organized and detail-oriented individual who enjoys working in a fast-paced environment, we want to hear from you

Your Key Responsibilities:

* Confirm member reservations and manage room inventory efficiently.
* Process payments and manage billing accurately.
* Provide exceptional customer service to members and owners.

What We Offer:

* Competitive salary of £24,960.00 + Comp plan.
* Hybrid/remote working arrangement, offering flexibility and work-life balance.
* Opportunities for professional growth and development within the company.

Contact Us:

If you're passionate about delivering exceptional customer service and have what it takes to succeed in this role, please apply today

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