Tenancy Support Officer
4 weeks ago
Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will play a vital role in delivering front-line services to residents.
The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and possess a flexible approach to problem-solving. You will be responsible for a mix of telephone-based and back-office tasks, requiring a high level of organization and attention to detail.
We welcome applications from both full-time and part-time individuals who are passionate about delivering excellent customer service and making a positive impact in the community. As an inclusive employer, Hull City Council offers a range of benefits, including flexible working arrangements and support for career development.
Key Responsibilities:
- Provide excellent customer service to residents and colleagues
- Manage and resolve tenancy-related issues in a timely and professional manner
- Work collaboratively with the Area Housing Team to achieve service delivery goals
- Develop and maintain effective relationships with stakeholders, including residents, colleagues, and external partners
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and professional growth
- A supportive and inclusive work environment
- Flexible working arrangements to suit your needs
How to Apply:
Please visit our website at https://www.workingforhullcitycouncil.org.uk/help-applying-interviews/apply-jobs to submit your application.
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