Tenancy Support Specialist

4 weeks ago


Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

Hull City Council is seeking a skilled Tenancy Support Specialist to join their Area Housing Team. As a key member of the team, you will be responsible for providing exceptional customer service and support to residents, ensuring a smooth delivery of front-line services.

The ideal candidate will possess excellent communication skills, be able to work independently and as part of a team, and demonstrate a flexible approach to problem-solving. This is an exciting opportunity to develop your skills and contribute to the council's mission to provide high-quality services to residents.

As a Tenancy Support Specialist, you will be the first point of contact for residents, providing guidance and support on a range of issues. You will work closely with colleagues to ensure a seamless delivery of services, and will be expected to maintain accurate records and reports.

Hull City Council offers a range of benefits to its employees, including flexible working arrangements and opportunities for professional development. If you are a motivated and customer-focused individual with a passion for delivering excellent service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service and support to residents
  • Work independently and as part of a team to deliver front-line services
  • Develop and maintain accurate records and reports
  • Collaborate with colleagues to ensure seamless delivery of services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexible approach to problem-solving
  • Basic IT skills and ability to learn new systems

Benefits:

  • Flexible working arrangements
  • Opportunities for professional development
  • Competitive salary and benefits package

How to Apply:

For more information and to apply, please visit our website at https://www.workingforhullcitycouncil.org.uk/help-applying-interviews/apply-jobs



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