Tenancy Support Specialist
4 weeks ago
Hull City Council is seeking a skilled Tenancy Support Specialist to join their Area Housing Team. As a key member of the team, you will be responsible for providing exceptional customer service and support to residents, ensuring a smooth delivery of front-line services.
The ideal candidate will possess excellent communication skills, be able to work independently and as part of a team, and demonstrate a flexible approach to problem-solving. This is an exciting opportunity to develop your skills and contribute to the council's mission to provide high-quality services to residents.
As a Tenancy Support Specialist, you will be the first point of contact for residents, providing guidance and support on a range of issues. You will work closely with colleagues to ensure a seamless delivery of services, and will be expected to maintain accurate records and reports.
Hull City Council offers a range of benefits to its employees, including flexible working arrangements and opportunities for professional development. If you are a motivated and customer-focused individual with a passion for delivering excellent service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional customer service and support to residents
- Work independently and as part of a team to deliver front-line services
- Develop and maintain accurate records and reports
- Collaborate with colleagues to ensure seamless delivery of services
Requirements:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible approach to problem-solving
- Basic IT skills and ability to learn new systems
Benefits:
- Flexible working arrangements
- Opportunities for professional development
- Competitive salary and benefits package
How to Apply:
For more information and to apply, please visit our website at https://www.workingforhullcitycouncil.org.uk/help-applying-interviews/apply-jobs
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