Product Governance Manager

1 month ago


London, Greater London, United Kingdom Howden Group Holdings Full time
Product Governance Manager

At Howden Group Holdings, we're seeking a highly skilled Product Governance Manager to join our UK&I Broking business. As a key member of our team, you'll play a crucial role in ensuring our products and services meet the highest standards of regulatory compliance and customer satisfaction.

Key Responsibilities:
  • Maintain up-to-date product governance risk profiles for in-scope teams, working closely with Senior Management and Compliance.
  • Produce accurate data to support conduct risk MI and deliver supporting information to the Product Oversight Group and Pillar Forums.
  • Participate in specific initiatives/projects to conduct research, review, and consider more effective controls.
  • Design and implement internal policies and procedures to improve product governance across the business.
  • Work with Senior Management to ensure products and propositions are crafted with the client in mind and offer fair value.
  • Regularly review Operating Entity policies and procedures to ensure they remain fit for purpose from a Product Governance perspective.
  • Interpret instructions and issues arising, and implement actions according to policies and procedures.
  • Review and comment on new products and changes to existing products against the Product Governance framework.
  • Track recommendations from the Product Oversight Group and Pillar Forums to ensure actions are completed and detailed.
  • Work with key stakeholders to embed good governance and ensure they deliver their POG requirements in a timely manner.
  • Conduct and detail a cycle of fair value assessments against the product range.
  • Build strong and effective relationships across the business to promote a positive image of the Product Governance Team and efficiently support and deliver work activities.
Requirements:
  • Knowledgeable about regulatory expectations with regard to Product Governance and the implementation of appropriate systems and controls across different business profile types.
  • Experience of operating in the compliance department of a public company in the UK regulatory environment.
  • Proven record of building strong and constructive relationships with business leaders/senior management.
  • Commercial awareness and focus on the application of regulation within the insurance broking industry.
  • Broad knowledge and understanding of insurance, principles, products, and services.
  • Consultative approach to business relationship management, proactively sharing 'what works best' with others across the Group.
  • Strong prioritizing and time management skills.
  • Ability to articulate sophisticated concepts simply.
About Us:

At Howden Group Holdings, we're a people-first business with a unique culture that's driven by our employee ownership model. We're a leading international insurance business with a strong focus on growth and innovation in the insurance sector. Our global broking and underwriting business provides a range of specialist insurance solutions to clients, and we're committed to creating a positive and inclusive work environment that supports the well-being and development of our colleagues.

We're proud to be a diverse and inclusive organization that values equality, fairness, and respect for all colleagues, candidates, clients, and business partners. If you're passionate about product governance and regulatory compliance, and you're looking for a challenging and rewarding role in a dynamic and innovative organization, we'd love to hear from you.



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