Insurance Customer Service Professional

3 days ago


Hemel Hempstead, Hertfordshire, United Kingdom e-Careers Limited Full time

About the Role:

e-Careers Limited is seeking an Insurance Customer Service Professional to join their team. In this role, you will be responsible for managing Personal Lines Insurances, including Motor and Household products.

Key Responsibilities:

  • Deliver exceptional customer service via phone calls
  • Build strong relationships with customers
  • Liaise with the director and work under their supervision
  • Work independently to achieve goals
  • Coordinate with account holders
  • Respond promptly to customer inquiries
  • Maintain frequent communication with current and new customers
  • Perform general administrative duties
  • Contribute to digital marketing and website updates

Requirements:

  • Minimum of GCSEs in Maths and English (desired but not essential)
  • Superior communication skills and a professional telephone manner
  • Unwavering professionalism, honesty, and integrity
  • Ability to take initiative and drive business improvement
  • Strong computer skills
  • Adaptable work style with excellent organizational skills
  • High level of trustworthiness and reliability

Compensation: The estimated annual salary for this role is £26,500 - £31,500, depending on experience and qualifications.



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