Technical Support Specialist
1 day ago
Job Title: Technical Support Specialist
About the Role:
We are seeking a highly skilled Technical Support Specialist to join our team at Course in Great Yarmouth. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring seamless operations.
Key Responsibilities:
- Provide exceptional technical support to clients via phone, email, or chat
- Resolve complex technical issues efficiently and effectively
- Maintain accurate records of client interactions and issues
- Collaborate with the Service Desk Manager to prioritize tasks and ensure timely resolution
Requirements:
- Degree in Computer Science or related field
- Minimum 2 years of experience in IT support or related role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary of £14 per hour
- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
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