Chemical Sales Specialist

4 weeks ago

Sheffield, Sheffield, United Kingdom Biffa Waste Services Full time
About the Role

We are seeking a highly skilled and experienced Chemical Sales Specialist to join our team at Biffa Waste Services. As a key member of our sales team, you will be responsible for efficiently receiving and processing customer enquiries, providing technical sales quotations, and converting these into completed sales.

The ideal candidate will have a strong background in chemistry and excellent communication skills, both written and verbal. You will be able to work effectively unsupervised, manage complex issues, and make data-driven decisions. Additionally, you will have the ability to deal with conflict and negotiate appropriate outcomes.

Key Responsibilities
  1. Ensure incoming customer calls and emails are answered promptly and professionally.
  2. Work with customers to achieve first call/contact resolution where possible.
  3. Organise the collection of samples, identify relevant assessment criteria, and advise internal/external laboratories to produce and/or interpret resultant data.
  4. Manage the processing and rectification of Haz Waste operational Non-Conformances, ensuring responsibilities for actions are apportioned, learning opportunities are secured, and actions are tracked.
  5. Identify and work with depots and suppliers to source best value options for customers' hazardous waste.
  6. Upload enquiry lines and pass to Technical Assessors to complete waste assessment.
Requirements

To be successful in this role, you will need:

  • A Level Chemistry (or similar).
  • Science Degree (Chemistry or similar).
  • Excellent communication skills, both written and verbal.
  • Effective time management skills.
  • Ability to work effectively unsupervised.
  • Ability to deal with conflict and negotiate/appropriate outcomes.
  • Organised with the ability to simplify complex issues.
  • Analytical; data-driven decision making.
What We Offer

We offer a competitive salary, bonus, ongoing career development, training, and coaching. You will also have access to a generous pension scheme, medical and dental scheme, retail and leisure discounts, holiday and travel discounts, and a bike to work scheme.

At Biffa, we love working with waste. We believe every day is an opportunity to improve the lives of millions. We are dedicated to diversity and believe different ideas, perspectives, and backgrounds are key to developing a creative and effective working environment.

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