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Corporate Relationship Manager

2 months ago


Cheadle, Staffordshire, United Kingdom Together Full time
Job Title: Corporate Relationship Manager

We are seeking a highly skilled Corporate Relationship Manager to join our team at Together. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our corporate customers.

Key Responsibilities:
  • Manage corporate portfolio accounts, identifying credit risk and escalating to consider solutions
  • Deliver good customer outcomes through effective conversations and sustainable solutions
  • Actively listen and question to understand customer circumstances and needs
  • Provide day-to-day support to Corporate Portfolio Directors on portfolio management
  • Collaborate with Corporate Recoveries to ensure timely escalation of non-performing cases
Requirements:
  • Exceptional customer service and communication skills
  • Excellent understanding of customer outcomes and regulation in arrears management
  • Empathetic approach to customers with active listening and questioning skills
  • Team player with a flexible and collaborative mindset
What We Offer:
  • 26 days holiday, increasing with service to 30 days, plus bank holidays
  • Buy & sell holidays
  • Discretionary annual bonus
  • Matched pension contribution
  • Life assurance
  • Critical illness cover
  • Health cash plan
  • Private medical insurance
  • Free access to company holiday homes
  • Travel season ticket loans
  • Ride to work scheme
  • Free local gym access
  • Local bar / restaurant discounts

We value diversity and inclusion at Together and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you need reasonable adjustments to make your experience easier, please let us know.

Please note that all successful applicants will undergo relevant employment reference, financial, and criminal record checks.